If you're not 100% satisfied with the products, we'll work with you to make it right.

Simply contact us within 30 calendar days and we'll walk you through returning your order. 

If your remake increases in cost due to a new product, option selection or color chosen, you will only pay the difference in the price between your old and new product, a shipping fee would be required.

You must have received your product to qualify for this policy and it is required that the unwanted products be returned prior to issuing a replacement or refund. Reach out to us before returning your products. Prior authorization is required for returns. Limit one replacement or refund per product; limited to 10 items per household per lifetime.

Commercial orders and customisation orders are not included in this satisfaction guarantee.

View our Return & Exchange Policy here.

Have an issue? Let's solve it!

Contact us by clicking the messenger button on the bottom right corner or email us at hello@shadeandbeyond.com